You can delete your GGuide account from the app, or contact us if you cannot access it.
01 / IN THE APP
Delete from your profile
Sign in to GGuide.
Open Profile.
Choose Delete account and confirm the deletion.
The app calls the authenticated account-deletion service and signs you out after success. This action removes account access and associated active records.
02 / NEED HELP?
Request help by email
Include your GGuide account email or UID so support can identify the account. Never send your password, verification codes, or payment card details. Identity verification may be required before processing.
Opens your mail app. The request is sent only when you send the email.
What is deleted — and what may remain
The verified backend removes the Firebase Authentication account, user profile/progress, selected mini-game records, and social/clan references. It deliberately creates deletion audit logs. Some historical messages, security and fraud-prevention records, device promotion/referral records, and transaction-integrity records may remain. Exact retention periods and the support processing time require publisher confirmation; no automatic completion deadline is promised.